如果您是充值手机用户(Pay as you go)，各手机网络公司的费率从每分钟10多p到30多p不等，白天和晚上的费率也不尽相同，具体看您的合同；
如果您是跨网络包月手机的用户(Pay monthly)，020 7124 6666计算在您的免费分钟内，本地话费部分您就不用再另外花钱了，只是用掉您的免费分钟。(因为所拨打的接入号码020 7124 6666是英国普通座机。)
Pay as you go用户：
长途费60x1p+1p=61p(从充值中扣除)，加上本地话费——标准费率(假设每分钟12p，60x12p=720p；有的pay as you go每天前三分钟每分钟12p，之后每分钟5p，则3x12p+57x5p=321p；或者您在晚间非高峰时段拨打，则按晚间费率计算)。总共的费用为61+720=781p或61+321=382p。
999短信充值电话卡(通过80041或80550号码充值)的90天有效期不是从您充值那天或拨打第一个电话开始计算，而是从您上一次通话开始计算。如果在您上一次使用020 7124 6666接入号码以后90天内，您一直都没有再次使用您的卡，那么卡中的余额将作废。当然，如果您在上一次使用以后第89天又一次使用您的卡，那么有效期自动延长至下一个90天。即只要您连续的两次使用999卡的间隔不超过90天，那么您卡中的充值余额将一直有效，直至您用完所有的充值。
'Thank U. Your pin number is xxxxxxxxxx. U'll get £3 credit with our 2nd txt msg. To call use access 02071246666, at prompt dial destination, don't hit send'
'U now have a £3 card. No need 4 pin from this phone. Access numbers: 02071246666 & 08005946666. Remember you can buy another card 24-7'
'Thank U. U have £5 credit. Your pin is xxxxxxxxxx. No need 4 pin from this phone. To call use access 02071246666 at prompt dial destination, don't hit send'
如果您是Pay As You Go手机用户，收到上述短信后，您的Pay As You Go手机中的充值余额会自动减少3镑或5镑以用作国际长途话费部分的充值。如果您的Pay As You Go中的充值余额没有减少，则说明您的充值没有成功，请再次发送短信999到80041或80550。如果Pay As You Go中的充值余额相应减少(即充值成功)，而您无法通过020 7124 6666拨打国际长途，请和我们的客户服务部门联系 (firstname.lastname@example.org)。来信中请写明您用来充值的手机的号码，充值的日期及时间，充值的次数，通过80041还是80550充值，是否收到回复短信等信息。
2. 收到所有短信回复却无法通过020 7124 6666拨打国际长途，
What is UK-JustDial 999 Card?
How do I buy a card?
How do I use UK-JustDial 999 Card?
What if I have sent a text requesting a top up, but have not received a confirmation message back?
Are there any administration, subscription or other fees?
How much does a call to COUNTRY X cost?
Can I use UK-JustDial 999 Card from payphones?
How are my calls billed?
Can I use my credit to call from any phone?
Are there peak and off-peak rates?
How do you keep your rates so low?
Can I use the service outside the UK?
How do I contact customer services?
When I ring someone abroad will they be charged for the call as well?
Using your UK-JustDial 999 Card
How do I pay, then?
When will my phone card expire?
- What is UK-JustDial 999 Card?
UK-JustDial 999 Card allows you to make very
cheap international calls from your mobile or landline with no need to set up
an account. The service operates on a pre-pay basis and calls are made using
the available credit, which can be topped up on request.
- How do I buy a card?
Simply text message '999' to 80041 for a £3 call credit
Simply text message '999' to 80550 for a £5 call credit
The text message costs £3 or £5 (charged to you by your mobile provider)
and for this we send you a calling card directly to your mobile
- How do I use UK-JustDial 999 Card?
Simply call the access number
included in the confirmation text message, listen to the message, if dialling
from a different phone from that which you bought your card from then use the
PIN included in the welcome text, enter the full international number - do not
press send again. That's it your connected. For queries about the billing
procedure please go to the 'How are my calls billed' frequently asked
- What if I have sent a text requesting a top up, but have not received a
confirmation message back?
Generally a confirmation message is sent
instantaneously, however very occasionally for example at peak times the
mobile networks maybe congested which means that the confirmation message
maybe delayed. DO NOT resend the message as you will be charged twice. If
after a couple of hours and you have not received the confirmation message
please contact our customer services team who will be able to identify what
the issue is.
- Are there any administration, subscription or other
UK-JustDial 999 Card can be used to call any destination in the
world. A connection charge equal to twice the pence per minute rate (up to a maximum of 30 pence) for the relevant country is also charged per call.
A 0800 surcharge is two pence per minute in addition to the outbound rate.
0800 access from a payphone is twenty pence per minute in addition to the
Access via 0845 / 0207 is charged as your service provider's standard rate.
Calls charged per minute and rounded to the nearest penny.
- How much does a call to COUNTRY X cost?
First, choose your country,
the price to call that country is then displayed. This is the price per minute
for your call and includes VAT and the costs for the international part of the
- Can I use UK-JustDial 999 Card from payphones?
Our access numbers are
accessible from any UK phone, including payphones. However, be aware that
calls from payphones could be surcharged and may cost more than the price
stated on this website.
- How are my calls billed?
The only charge you see is the cost of
the premium rate text sent to 80041 or 80550, £3 or £5 respectively on your
mobile phone bill.
- Can I use my credit to call from any phone?
Yes, you can. If you
decide to make a call from a phone other than the one you sent your text from,
then you will have to use the PIN number supplied in the confirmation
- Are there peak and off-peak rates?
No, what ever time you call
the rate is always the same.
- How do you keep your rates so low?
Because we never spend money
on things you can do without, you pay for your calls and nothing else. Your
service and account is all managed online which means that we can pass on the
savings to you.
- Can I use the service outside the UK?
Unfortunately our access
numbers will only work in the United Kingdom. So if you live abroad or if you
are on holiday outside the UK you cannot make use of our services.
- How do I contact customer services?
In order to keep our prices
so low, we have opted not to have an expensive call centre. Any questions you
may have contact
us, and we will get back to you as soon as possible.
- When I ring someone abroad will they be charged for the call as
Normally the person receiving a call will never be charged.
However if you are abroad with your mobile (i.e. not in the country the mobile
number originates from) your mobile provider will charge you for receiving
calls whilst abroad also known as roaming charges. For more information please
contact your mobile provider.
- Using your UK-JustDial 999 Card
- For access dial: 020 7124 6666 (national access) or 0800 594 6666 (freephone).
- Listen to the message.
- If you're dialling from another phone, use your PIN at the prompt.
- At the prompt, dial your international destination number (including the
prefix '00'). Don't press SEND button - we'll connect you directly.
- That's it - you're connected.
- How do I pay, then?
The cost of the calls you make is charged to
your mobile bill or your Pay As You Go credit.
- When will my phone card expire?
The card will expire after 90 days of non-usage.
For the 999 card, the 90 day period starts neither from the day the users send message '999' to top up, nor from the day the users make the first 0207 124 6666 call. It is from the day of your last phone call. From that day, count 90 days.
For example, if the user makes a call and does not make any call again for 89 days from that day, and then makes a call on that 89th day, then he can keep his credit for another 90 days. That is, if the period between two calls is not longer than 90 days then the user can keep his credit as long as he likes until he runs out of credit.